FREQUENTLY ASKED QUESTIONS (FAQ)
1.
Is my profile free?
Yes. You can register with Vivaahmela and create you profile for free
2.
Can you provide contact information of the members?
No, we do not provide any information of any member directly. You have to follow online rules of the site to proceed. We have selected this way to safeguard privacy of our members.
3.
How can I become paid member?
We have different options to become paid member. Check on membership plans to become paid member
4.
What can I do as free member?
As a free member you can show interest to matching profile. Also, you can receive interest from other members.
5.
What is next step if another member accepts my request?
You have to go for paid membership if you are keen to contact them
6.
How long profile would be active?
Your profile can be active until you delete it
7.
What are additional benefits of premium member?
Full access to all profiles, Verified profiles, No promotional emails
8.
Who can see my profile?
All paid/ unpaid members can see your profile
9.
How can I search for my interest profile?
By using our advance search option, you can search for your interest profile
10.
How can I accept or reject or cancel request?
You will be notified with request. You will have an option to accept or decline the request at the same time.
11.
How can I verify my profile?
Our premium membership plan has option to verify your profile
12.
Can I decline a member after accepting request?
Yes, you can decline a member that you have accepted
13.
Can I accept a member after declining request?
Yes, you can accept a member after declining
14.
What are the different modes of payment?
We can receive payment by credit card, Debit card and PayPal
